Updates Category

Updates
Find important information about new features and other platform updates.
    October 2026 Pledgemine Updates
    <p>This month, we have one product update to share for Pledgemine: Timeline Tracking, Now in Your Portal</p> <p>&nbsp;</p> <p><a rev="auto" rel="nofollow noopener noreferrer" href="https://www.loom.com/share/b4847ca90a354d099c0c1a661273bb4f" target="_blank">https://www.loom.com/share/b4847ca90a354d099c0c1a661273bb4f</a></p> <h3>What's New?</h3> <p>Up until now, checking on a project's timeline meant emailing your Project Coordinator and waiting to hear back. Now, you can see it live in your Pledgemine portal instead.</p> <p>&nbsp;</p> <p>Log in and go to the Timelines page to see every active project, grouped by the month and year its approval date falls in. Each timeline shows the project name, solution code, piece count, and mail class.</p> <p style="text-align:left"><img alt="" class="fb-img" src="https://s3-us-west-2.amazonaws.com/media.forumbee.com/i/4a54f072-8a78-4c32-9fbd-f9f13ba3693c/h/547.png" style="" width="1245"></p> <p>&nbsp;</p> <p>Every timeline also carries a status tag, so you can see where things stand at a glance:</p> <ul> <li><p><strong>Not Started:</strong> Design work hasn't begun yet.</p></li> <li><p><strong>On Track:</strong> 6 or more business days remain before the approval date.</p></li> <li><p><strong>At Risk</strong> — 5 or fewer business days remain before the approval date</p></li> <li><p><strong>Off Track:</strong> The approval date has passed.</p></li> <li><p><strong>In Production: </strong>Approved and now being produced.</p></li> <li><p><strong>Completed:</strong> Mailed and done.</p></li> <li><p><strong>Cancelled: </strong>The project was cancelled and won't be mailed.</p></li> <li><p><strong>Expired:</strong> Planned for projects that go a long time without activity — the exact criteria are still being finalized, so we'll share details once they're confirmed.</p></li> </ul> <p>Hovering over any date on the page shows more detail, and your existing projects are already loaded, so there's nothing you need to do to start using it.</p> <h3>Key Benefits</h3> <p>This update gives you the same visibility your Project Coordinator has always had, right in your own portal:</p> <ul> <li><p><strong>Real-Time Visibility:</strong> Check where a project stands anytime, without waiting on an email reply.</p></li> <li><p><strong>Fewer Status Check-Ins:</strong> See it yourself instead of pinging your Project Coordinator for an update.</p></li> <li><p><strong>Know When to Act:</strong> A clear status tag flags at a glance whether a project is on track, at risk, or needs your attention.</p></li> <li><p><strong>Organized by Approval Date: </strong>Projects are grouped by the month their approval date falls in, so it's easy to see what's coming up.</p></li> </ul> <p>&nbsp;</p> <p>A quick note on Off Track and Expired: production time doesn't shrink to make up for lost time, so if a project goes off track, your Project Coordinator will reach out to work out a new approval date with you. If a timeline expires, just reach out to your Project Coordinator to pick it back up. By default, the page only shows your active timelines — you can switch over to see everything that's already completed, cancelled, or expired.</p> <hr> <h3>Questions?</h3> <p>Please reach out to <a href="mailto:pledgemine.support@evertrue.com" rel="nofollow noopener noreferrer">pledgemine.support@evertrue.com</a> or your assigned Project Coordinator for more information.</p>…
    Read More
    August 2026 Pledgemine Updates
    <p>This month, we have one product update to share for Pledgemine.</p> <h2>Flexible Postage Class, Now for On-Demand</h2> <h3>What's New?</h3> <p>Back in May, we introduced the ability to change postage type on a per-order basis for one-time mailings, removing the need to create a duplicate project just to switch mail class. Effective August 13, we're <strong>extending that same flexibility to on-demand mailings</strong>.</p> <p>When uploading a data file for an on-demand order, you'll now see a <strong>Postage Type dropdown</strong> showing the postage classes available for that project. By default, it will show the postage type set during your project's initial setup, so if you don't need to change anything, there's nothing new to do. If you'd like a different class for that specific order, simply select it, add your data file, adjust your desired mail date if needed, and upload.&nbsp;</p> <p><a rev="auto" rel="nofollow noopener noreferrer" href="https://www.loom.com/share/2e3e5b34439d4488bc2249af38b8a573" target="_blank">https://www.loom.com/share/2e3e5b34439d4488bc2249af38b8a573</a></p> <p><strong>Key Benefits</strong></p> <p>This update brings the same advantages one-time mailers have had since May directly into your on-demand upload workflow:</p> <ul> <li><strong>Cost Efficiency:</strong> Eliminate the need for duplicate on-demand projects. You no longer need separate versions of a project just to change postage, saving on project units.</li> <li><strong>Faster Turnaround: </strong>Upload, select your postage type, and go (no waiting on a new project to be built and approved).</li> <li><strong>Reduced Risk: </strong>One project, one design, all postage types. There's no more guessing which project version corresponds to which mail class.</li> <li><strong>Operational Flexibility</strong>: Adjust your postage type order by order, right at the moment you upload your data.</li> </ul> <p><strong>A quick note on the dropdown: </strong>it will only display postage types that are valid for your specific project and mailer format (for example, postcards and letters have different available rates), and Nonprofit rates require a valid USPS Nonprofit authorization on file. Our system automatically checks eligibility, so you'll only ever see options you're approved to use.</p> <p>For a full walkthrough of the updated upload process, check out the video above or our <a href="https://www.evertrue.com/wp-content/uploads/2026/08/Upload-Instructions.pdf" rel="nofollow noopener noreferrer" target="_blank">Upload Instructions guide</a>.</p> <hr> <p><strong>Questions?</strong></p> <p>Please reach out to <a rev="auto" rel="nofollow noopener noreferrer" href="mailto:pledgemine.support@evertrue.com">pledgemine.support@evertrue.com</a> or your assigned Project Coordinator for more information. <br> &nbsp;</p>…
    Read More
    May 2026 Pledgemine Updates
    <p>This month, we have two product updates to share for Pledgemine.</p> <h3>1) Flexible Postage Class</h3> <h3>What’s New?</h3> <p>Previously, postage types were locked into the design of a project. If you needed a specific order to go out via a different mail class (for example, switching from First Class to Nonprofit), it required the creation and approval of an entirely new project.</p> <p>Effective May 8, we are introducing the ability to change the postage type on a per-order basis for all one-time mailings. This change happens at the time of the order and requires zero design intervention.</p> <h3>Key Benefits</h3> <p>This update is designed to simplify your experience and maximize your budget:</p> <ul> <li><p>Cost Efficiency: Eliminate the need for secondary projects. Because you no longer need to create "duplicate" versions of a project just to change postage, you save on design fees and project units.</p></li> <li><p>Faster Turnaround: Skip the administrative burden of reviewing and approving multiple versions of the same creative.</p></li> <li><p>Reduced Risk: By using a single design for multiple postage types, we ensure consistency across your mailings and significantly reduce the potential for manual errors.</p></li> <li><p>Operational Flexibility: Adjust to changing postal needs instantly at the time of order submission.</p></li> </ul> <hr> <blockquote> <p>Postage changes for one-time mailings will be managed by the EverTrue team during the ordering process. This allows us to ensure your project maintains its design integrity while giving you the flexibility you need.</p> </blockquote> <hr> <h3>2) Required Donor IDs</h3> <p>“DonorID” (aka remote or constituent ID) has become a required field in Pledgemine in order to create a unified contact record for every donor.</p> <p>Every system has a unique ID. We’re requiring that ID so we can give you a 360-degree view of what actually drives your constituents to act. Head to our <a href="/t/y4yp4ym/where-is-my-donor-id" rel="nofollow noopener noreferrer">help article</a> to assist you in finding Donor IDs from your CRM.</p> <hr> <p>Questions?</p> <p>Please reach out to <a rev="auto" rel="nofollow noopener noreferrer" href="mailto:pledgemine.support@evertrue.com">pledgemine.support@evertrue.com</a> or your assigned Project Coordinator for more information.</p>…
    Read More

Content aside

Category actions

Find important information about new features and other platform updates.